Coronavirus

COVID-19 (Novel Coronavirus) Updates

Dear Patients, 

During the uncertainty of the coronavirus outbreak, we want you to know that your safety is of utmost priority to us, that’s why we are transparent about the exact measures we have put in place to protect you:

• Any member of staff who is feeling unwell or showing symptoms will not to come into work 
• We are asking any patients who feel unwell or are displaying symptoms not to come into the clinic and offer them easy alternatives to contact us to reschedule their appointments and book video consultations where possible 
• All patients and visitors are asked to use our antiseptic hand gel when they arrive at reception 
• Our staff regularly wash their hands and use antiseptic gel to ensure the highest levels of hygiene 
• We ensure that our clinic is safe and clean and use a powerful antiseptic, several times a day, to disinfect any shared surfaces such as door handles and tabletops 
• As much as possible, we minimise personal contact by offering our new and old patients the option to use our video consultation option instead of face to face appointments 
• We carefully schedule our appointments (1 patient at a time) to minimise the number of patients in our clinic and waiting areas at any one time, and avoid personal contact between patients 
• We provide clear and easy instructions on how to contact us, reschedule appointments or book online consultations
• If we need to change or cancel your booking due to lockdown regulations, this will be done free of charge.

If you're visiting one of our clinics 

If you have any symptoms connected to COVID-19 or believe you have been in contact with someone who has it, to ensure the safety of our patients and staff, please don't come into any of our clinics. 

Instead, contact our friendly team on clinic@drhassannurein.com or 0207 175 1850 and request a video consultation or to reschedule your appointment. 

COVID-19 NHS & WHO updates

You can find the latest updates and advice about COVID-19 on the NHS website here.

The World Health Organisation (WHO) also offers guidance on how to protect yourself against the Novel Coronavirus, and the latest developments, here.